Frequently Asked Questions

General Information

When applying for an opportunity at Ashley Homestore, we request your permission to send you text messages to the cell phone number you have provided. We may text you to follow-up on your application, regarding next steps in our hiring process, to alert you with reminders for outstanding items or to notify you of any upcoming hiring events. If at any time you would like to stop receiving text messages, simply reply "STOP". Message and data rates may apply. Check with your carrier for details.

Ashley Homestore is mostly regional with stores located throughout Southwestern, Pennsylvania and Northeastern, Ohio. To find a store near you, visit our store locator here.

On the home page of our Careers Website, click on “Connect”. This will take you to our “Business Connection” and “Social Connection” section. From here, you can access links to our company websites and our social media pages, including Facebook, LinkedIn, Instagram, Twitter, Pinterest and YouTube. Make sure to “like” and “follow” us on social media!

On the home page of our Careers Website, click on “Help”. This will take you to our “Contact Us” section. From here, click on the “Contact Us” box and you will be routed to a page that lists contact information for our customer service department, our furniture & mattress stores, as well as a “Contact Form” for you to fill out so a representative from our company can reach out to you.

On the home page of our Careers Website, click on “About” where you can learn more about the company and our history. Also, at the bottom of the home page on our Careers Website, you can click on the “Life at Ashley” and “Employee Testimonials” boxes, to learn more about employee life and what it’s like to work for our company.

Job Search and Apply

Online: The most preferred, quickest and easiest way to apply is through our Ashley Homestore Careers Website. Click on “Apply Now” at the top of the main page, to be taken to our “My Jobs” section. From there, you can click on any of our four main job category boxes; Sales Careers, Store Operations Careers, Corporate Careers and Warehouse/Delivery Careers. You’ll then be taken to a list of all available openings within the corresponding category, where you may click and submit an application.

In-Store: You may also apply in-store by filling out a Paper Employment Application Form. These completed forms will then be sent to HR for review and consideration.

We are looking to fill our open positions as quickly and efficiently as possible. If you are selected for next steps in our hiring process, you will be contacted by either text message, email correspondence and/or phone call. We ask that you please respond promptly to our attempts at connecting with you.

The timeframe in which you will hear back from us will vary and depend on numerous factors. With the high-volume of applications being submitted and reviewed, we are unable to personally respond to phone calls regarding the status of your application. We will however, do our best to contact you via text, email and/or phone call, as soon as possible. 

Yes. You can create a profile in our system by clicking on “Create Job Agent” and following the prompts for next steps. You will create your own username and password as you create your job agent, and remember to write it down or memorize it for future reference, when logging in again. After your job agent is created, you will receive a confirmation email. 

Once your profile is completed, you can update it anytime by clicking on “Update Your Profile”. You will need to enter your email address and password you created, to update your profile.

Your profile and resume will be saved in our Applicant Tracking System (ATS). Your information and qualifications will be reviewed against the requirements of the open positions. Should your experience and skills match an available opportunity, we will contact you.

Yes. We recommend uploading your resume as a Word Document (doc/docx) or PDF file. As a reminder, your resume should always be current and up-to-date.

If you have pressed “submit”, your resume will be received. If you haven't heard from us, it just means that we are keeping your resume on file for an open position that best matches your background, experience and skill set.

Your profile, resume and information will be saved in our system indefinitely. The profile you created will not expire and you should log-in to update your information regularly. You are more than welcome to check back as often as you would like to see if there are positions available for which you would like to apply for.

Possibly. After applying, if you are deemed a good fit and match for the position, you will be contacted for next steps in our hiring process. You may be contacted for an initial phone screen, virtual interview, and/or in-person interview at one of our stores and/or corporate offices. You will be contacted by either text message, email correspondence and/or phone call. We ask that you please respond promptly to our attempts at connecting with you.

Our typical hiring process includes: application to position, phone/virtual/in-person interview, second-round interview (as needed), pre-employment testing, offer, onboarding and training. The hiring process will vary based on the type of position and/or location of the position.

Ashley Homestore receives numerous applications and we strive to select the best candidate and overall match for each position. If by chance you are not selected to move forward in our hiring process, we will follow-up with you via email correspondence and let you know. We also invite you to apply for other positions on our Careers Website, as they may become available in the future.

Yes. You can re-apply at any time, just like any other new applicants/candidates. All rehires will go through the same, standard hiring process, if deemed the best fit and overall match for the position.

Interviewing and Best Practices

In order to prepare for your interview, we recommend the following: do your research on our company and the position; have an updated/current resume and work history ready to go; make sure all of your contact information is updated and accurate; have questions to ask us prepared ahead of time; arrive early/on-time; avoid cancelling and/or rescheduling; dress professionally; have a quiet environment without distractions for a phone/virtual interview; practice, practice, practice and be yourself!

If you have any emergency and need to cancel your scheduled interview, it’s best to call first and ask the manager and/or recruiter to reschedule. We understand things happen, and will allow for a one-time reschedule. It’s never a best practice to be a “no call, no show” to a scheduled interview, whether a phone screen, virtual and/or in-person interview.

If you need to cancel an interview or no longer wish to be considered, please send us a courtesy email or give us a call to let us know. Your resume/application will then be withdrawn from consideration, and we can keep you in mind for the future if your situation happens to change.